At OnMartIndia.com, we strive to provide our customers with the best shopping experience, including reliable and timely shipping. Below you will find detailed information regarding our shipping policies and procedures.

Shipping Methods

We offer various shipping methods to accommodate your needs:

  • Standard Shipping: Delivery within 5-7 business days.
  • Express Shipping: Delivery within 2-3 business days (additional charges apply).
  • Overnight Shipping: Next business day delivery (additional charges apply).

Shipping Charges

Shipping charges are calculated based on the following factors:

  • Order Value: Free standard shipping on orders above a certain value.
  • Shipping Method: Additional charges apply for express and overnight shipping.
  • Destination: Shipping costs may vary based on the delivery location.

Shipping Process

  1. Order Processing: Orders are processed within 1-2 business days after payment confirmation.
  2. Packaging: We ensure that all products are securely packaged to prevent damage during transit.
  3. Dispatch: Once the order is processed and packaged, it is dispatched through our delivery partners.
  4. Delivery: The estimated delivery time depends on the shipping method selected and the destination.

Tracking Your Order

After your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our delivery partner’s website.

International Shipping

We currently do not offer international shipping. Our services are limited to deliveries within India.

Shipping Restrictions

Certain items may have shipping restrictions based on their size, weight, or destination. These restrictions will be indicated on the product page. We do not ship to P.O. boxes or military addresses.

Delivery Issues

If you encounter any issues with your delivery, such as delays or missing items, please contact our customer service team immediately. We will work diligently to resolve any issues and ensure your order reaches you as soon as possible.

Address Changes

If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. Changes can only be made before the order is dispatched.

Lost or Damaged Items

In the unlikely event that your order is lost or damaged during transit, please contact our customer service team immediately. We will initiate an investigation with the delivery partner and arrange for a replacement or refund as necessary.

Contact Information

For any questions or concerns regarding shipping, please contact our customer service team:

We are committed to ensuring your order is delivered on time and in excellent condition. Thank you for shopping with OnMartIndia.com!